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The Wildfire Approach
At Agent Wildfire, we challenge conventional marketing and communication practices that are beginning to show their rust. We take a decidedly different approach to marketing ideas, consumers and tactics than most firms and embrace the new rules for building companies, marketing products and creating value.
We've seen up close brands and businesses all coming to grips with the reality of media and marketplace clutter, hyper-competition and consumers that have a scarcity of time, attention and trust and who are increasingly selective in who and what they listen to.
Thus, Agent Wildfire develops word of mouth programs that help clients market with their customers as opposed to at them.
The Wildfire Process
Agent Wildfire champions solutions that get brands and products noticed and talked about by the right people for the right reasons. We take an integrated approach combining a number of rising disciplines: social networking and media, grassroots marketing, key influencer programs, brand experiences and buzz marketing.
Agent Wildfire's six step process identifies and orchestrates the key ingredients to successful word of mouth programs:
- Find/Develop a Remarkable Brand - pursuing products with buzzworthy edges and developing their word of mouth stories
- Build a Conversation Worthy Idea - building marketing concepts that are designed to be noticed and talked about
- Develop a Community of Influence - engaging the influential advocates and raving fans of your consumer universe that will make the difference to your brand
- Provide an Experience with Brand - developing and seeding an involved, intimate consumer contact with these influencers for your brand
- Offer Tools to Drive Communication - providing the creative content, interaction and media tools to have the conversation spread
- Cultivating the Relationship - we build connections with our influencers through printed member materials, two-way consumer dialogue, charity and rewards, continued email and online announcements, activities, fresh content and exclusive promotions and offers.
- Get Feedback and Produce Insight - we incentivise feedback, join the conversation, distill brand-shaping insights and track community and campaign performance on key measures
The AIDAA Principle
For brands to attract a following, they need to take their potential customers through a purchase process. It's called AIDAA (we've added an additional, often ignored "A" to this well accepted marketing acronym). The process is sequential in nature with awareness leading to interest, then desire, then action, and then marketing nirvana and Agent Wildfire's specialty-brand advocacy.
Whereas traditional marketing tactics like advertising are still very efficient at establishing awareness and when done well can inspire interest in their audience, they simply are not designed to trigger purchase desire, action or advocacy in today's marketplace.
Word of mouth's ability to cut through the clutter, build trust with its audience, stimulate purchase activity and pass along endorsement have created an important and now necessary marketing option for growth-minded businesses.
For this reason, Agent Wildfire's word of mouth acts as a shortcut that:
- provides a unique competitive advantage at a critical point in the purchase process
- speeds up consumer decision making, accelerating them through the hurdles to purchase
- aims not only to convert the recipient but the people they talk to
- works best in conjunction with awareness-generating traditional marketing tactics
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